INTRODUCTION

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using Level Up Pipeline, LLC's ("Level Up Pipeline") services. This includes the services made available through this website and any other software or services offered by Level Up Pipeline in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.

What information does Level Up Pipeline collect and store?

PERSONAL INFORMATION

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Level Up Pipeline requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (“Personal Contact Information”). When purchasing the Services, Level Up Pipeline also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization who will use the Services (“Billing Information”).

DATA, DIAGNOSTIC & LOGIN INFORMATION

Using Level Up Pipeline’s Services, you can create, upload, store, and share information, such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (collectively referred to as “Data”). This information will be stored and maintained on Level Up Pipeline’s website. If you encounter technical errors while using the Services, Level Up Pipeline may request your permission to obtain a crash report with certain logging information from your system documenting the error (“Diagnostic Information”). This may contain information about your Operating System version, hardware, browser version, and email address (if provided). Additionally, certain login information is stored locally on your computer to streamline the login process (“Login Information”).

ANALYTICS INFORMATION

As you navigate Level Up Pipeline’s website and use our Services, we may also collect information through frequently used information-gathering tools like cookies and Web beacons (“Website Navigational Information”). This includes standard information from your web browser, such as browser type, browser language, your Internet Protocol (“IP”) address, and actions taken on Level Up Pipeline’s website, like web pages viewed and links clicked. Collectively, this information is referred to as “Analytics Information.”

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

GEO-LOCATION INFORMATION

Level Up Pipeline does not collect any information regarding your real-time geo-location while using the Services. Should this change, we will request your permission before collecting such information.

WHAT DOES LEVEL UP PIPELINE DO WITH THE INFORMATION IT COLLECTS?

Level Up Pipeline uses the information it collects as follows:

Personal Contact Information: Primarily to administer our Services and provide you with updates and product announcements. Per the Terms and Conditions, some information may be used for marketing purposes, as explained below.

Billing Information: We do not store any Billing Information on our servers. Instead, we use a payment provider, Stripe, to store and process all payment transactions. Find information about Stripe’s privacy policy here. Data, Diagnostic Information, and Login Information: Used solely to administer and improve our Services.

Analytics Information: Used in conjunction with analytics services like Google Analytics to monitor and analyze use of the Services, manage the Services’ technical administration, increase functionality and user-friendliness, and verify users have the necessary authorization for their requests.

SHARING & DISCLOSURE OF PRIVATE INFORMATION

Third-Party Applications and Your Use: Level Up Pipeline allows users to link their Data to third-party sites like Google, Facebook, Instagram, Twitter, and LinkedIn at the user’s discretion. Level Up Pipeline cannot be held responsible for linking user Data to third-party sites nor how these sites use such links.

Links to those sites' privacy policies:

Google

Facebook

Instagram

Twitter

TikTok

MARKETING AND PUBLICITY

Per our Privacy and Conditions, you permit Level Up Pipeline to identify you as a customer and use your name and/or logo on our website and in marketing materials.

SALE OF PERSONAL INFORMATION

We do not sell, rent, or trade your private information to third parties in any way.

SERVICE PROVIDERS AND BUSINESS PARTNERS

Level Up Pipeline may use trusted third parties to help provide, analyze, and improve Services (including data storage, maintenance, analytics, payment processing, and enhancing features). These third parties have access only to perform tasks on our behalf and are bound by confidentiality.

NON-PRIVATE OR NON-PERSONAL INFORMATION

We may disclose non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, at our discretion.

OUR USE AND DISCLOSURE OF INFORMATION

Level Up Pipeline will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

INTERNAL USES OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

We collect, store, and process your personally identifiable information on servers in the United States. Your information may transit through other countries while en route to our servers. We use this information to:

Develop and deliver our services

Process your transactions

Provide customer service and manage your account

Improve products, services, and marketing

RETENTION OF INFORMATION

We retain your information as long as your account is active or as needed to provide Services. If you wish to cancel your account, your Data will be removed from our servers as soon as possible. However, backup copies may persist temporarily.

CHANGES TO PRIVACY POLICY

Material changes to this Policy will be communicated via email through your account’s primary email or posted on the website homepage. You are responsible for keeping an updated email and regularly reviewing the Privacy Policy. We reserve the right to modify this Policy at any time.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

California residents may access certain information collected by businesses with whom they have established relationships. To exercise these rights, submit a request via

this link.

QUESTIONS, COMPLAINTS, AND CONTACTS

For questions about this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below: